This notice describes the privacy practices of Questcash Incorporated and its affiliates. "We" and "us" means Questcash Incorporated and any of our respective agents and service providers.

Collection of Personal Information 

We collect the following personal information from you:

a.   Contact information such as name, email address, mailing address, phone number, date of birth;
b.    Banking information such as Bank Account Number, Bank Transit and your Branch Address
c.   Information about you such as your full name, your address and your SIN number.

We may also obtain credit information about you from an outside credit reporting agency to help us with customer authentication and credit-related decisions.

We may collect the following personal information from you about your references:

a.    Name
b.    Phone number
c.    Relationship

Use of Personal Information 

We use personal information about you to:

a.     evaluate, monitor, maintain, service, and collect any application or account you may have with us, including disclosing or exchanging Personal Information with credit reporting agencies, to develop our relationship with you, and to offer financial products and services, including evaluating the needs, wants, and satisfaction levels of our customers.
b.     administer services, monitor your  transactions, payments, and evaluate your credit eligibility, for the purposes set out in this notice;
c.     Verify your identity  and  maintain security measures aimed at the detection and prevention of fraudulent activity in relation to your account;
d.  Promote and market products and services offered by Questcash, which are directly related to the account (such as balance transfers and alternative payment methods), including by means of direct marketing.

We use the personal information about your references only for the purpose from which it was collected.

a.      Invite your references to use our service
b.      Send newsletters and other promotional messages

Additional Detail: Personal Information Collection and General Account Of Use

We collect personal information about you and use it for the purposes described above. Our objective when collecting and using personal information is to maintain and improve the relationship we have with you; provide you with information about products and services that you will value; reduce the cost associated with maintaining your (and others') accounts so that we may continue to provide you with a fairly priced product; reduce unwanted or inappropriate marketing; and protect you from unauthorized access to and use of your account or personal information.

Our Security Procedures Protect Your Personal Information

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received. We work hard to keep personal information secure through physical and electronic information security policies, employee policies and training, and contractual safeguards with all third parties who may have access to personal information. If you have any questions about the security of your personal information, you can contact us at inquiries@questcash.ca

Information Sharing

Further, we share only the personal information we believe is needed to offer a product or service efficiently. We will share your personal information with third parties only in the ways that are described in this privacy statement.
We may provide your personal information to companies that provide services to help us with our business activities such as sending you emails or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information:

as required by law, such as to comply with a subpoena, bankruptcy proceedings, or similar legal process; and
When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

If Questcash is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information.

Access Requests 

To request access to your personal information in our possession, write to us at P.O Box 171 Manor Saskatchewan. S0C1R0.  You can also access and update your personal information anytime by logging into your account.

Your request must include a copy of a valid driver's license, birth certificate, or passport. To inquire about your personal information in our possession or make corrections or deletions to it, write to us at the same address.

We will respond to your request to access within a reasonable timeframe.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Log Files

The Questcash Web servers automatically recognize and record the domain name from which you access the Internet, the corresponding Internet Protocol (“IP”) address, and the names of the pages you visit while at Questcash Site, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data and store it in log files. This information is not personally identifiable and is used to improve the content of Questcash Sites and make them more useful. 

Questcash Web servers do not collect e-mail addresses without your consent. Questcash may ask you to provide us with your e-mail address at several points, including on applications, in correspondence or communications with you.

Use Of Your Email Address

Currently, we do not share any e-mail address you provide to us with our endorsing organizations or other companies to market their products or services. We use both Questcash servers and servers of other companies (“service providers”) to deliver and report on the progress of e-mail programs and to maintain service and fulfill products and services. When Questcash uses a service provider, we prohibit them from using your e-mail address for any other purpose.

With your consent, we may periodically send you commercial electronic messages at the e-mail address(es) you provide, including to provide you with marketing offers, that may be of interest to you. With each such message you will have the opportunity to opt-out of receiving future commercial electronic messages at that e-mail address. If you are an account holder, we reserve the right to use the e-mail address(es) you provide to present you with information about your account. This may include, but is not limited to, activating your account(s), account past due notices, rates available, and adding an authorized user.

We will track the activity of an e-mail (for example, were graphics viewed, was the e-mail opened, were links in the e-mail clicked), to allow us to measure the effectiveness of the e-mail, to provide future offers, and for fulfillment of products and services. Additionally, for your convenience, we may pre-fill online forms with your e-mail address.

Internet Security

Questcash will not disclose or request sensitive information in an unencrypted e-mail (for example, full account number, social insurance number, and personal identification number (PIN), or security passwords).

If you receive an e-mail purportedly from Questcash containing or asking for this type of sensitive information, prior to responding, please contact Questcash Customer Satisfaction 1 800 934 9770.

Use of Tracking Technologies

Technologies such as cookies, beacons, scripts and tags are used by Questcash and our marketing partners, affiliates or analytics or service providers. These technologies are used in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies.

Cookies are files placed within your browser on your computer's hard drive by a Site server. Questcash Sites may use cookies to facilitate your Internet sessions, to maintain security, and to improve our Sites. For example, Questcash may use cookies to verify your identity, remember your personal settings such as your offer preferences, and to monitor your use of the Sites to improve our services. We do not use cookies to collect data from your hard drive including your e-mail address or other personal information. If you choose not to enable cookies on your browser, you may not be able to use some of the services offered on Questcash’s Sites.
We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. 

We partner with a third party to either display advertising on our website or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based upon your browsing activities and interests

To Further Protect Your Privacy

While exploring the services offered through Questcash’ s  Sites, please be aware that other online retailers, partners, third party Internet sites, and third party services accessible through Questcash  Sites, have separate privacy and data collection policies and practices, which are independent of and may be different from Questcash policies and practices. Questcash  is not responsible or liable for these independent policies and practices and it is your responsibility to review them and decide whether or not they satisfactorily protect your rights.

Our site also includes Social Media Features, such as the Facebook button, and Widgets, such as the Share this button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.

We may amend these Internet Privacy Practices at any time, and when such a change is made we will post a revised version on this Questcash Site. Changes will be effective when they are posted. It is your responsibility to review these Internet Privacy Practices from time to time to be aware of any such changes. Your continued use of this Questcash Site indicates your agreement to any such changes.

Updates and Additional Information

This notice replaces any previous notices from Questcash about personal information collection, protection, use, sharing, retention, and Internet privacy practices. We may amend this privacy notice at any time without notice. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective.